NCknows to cease operations

After 13 years of funding support from the State Library of North Carolina, NCKnows will end on September 30, 2017 at 11:59 p.m. Following a consultant’s study and meetings with library groups from across the state, the State Library of North Carolina decided to cease federal LSTA funding for the statewide virtual reference library service. The State Library did not arrive at this decision lightly and wishes to express its sincere gratitude to the library staff and Chatstaff for their dedication and work implementing and operating NCKnows.

Libraries wanting to continue to offer a virtual chat service are encouraged to contact Tim Bucknall, bucknall@uncg.edu, at the Carolina Consortium for services and pricing.

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